Privacy policy

We collect only what we need to run the shop and deliver your order. We do not

sell your data. Here is what we collect, why, and who else sees it.

Who we are

Ekka Doullie LLC, a limited liability company registered in Sharjah Media City Free

Zone under trade license number 2647625.01, operating ekkabeauty.com. We are the

data controller for information collected through the site.

What we collect

Account and order information: name, email address, phone number, delivery and

billing address, order history, and any messages you send us.

Payment information: processed directly by our payment providers (Shopify

Payments, Tabby, Tamara, and card networks). We do not store full card numbers.

Browsing information: IP address, browser type, device, pages visited, and how you

arrived at the site. Collected through cookies and similar technologies.

Marketing preferences: whether you have opted in to receive marketing emails,

SMS, or push notifications.Why we collect it

To process and deliver your orders

To communicate with you about your order, respond to questions, and provide

customer support

To send marketing messages if you have opted in

To improve the site, understand what our customers want, and prevent fraud

To comply with UAE law, including tax and consumer protection obligations

Who we share it with

We share limited information only with the parties needed to run the shop:

Shopify: our e-commerce platform, which hosts the site and processes payments.

Payment providers: Shopify Payments, Tabby, and Tamara, for payment processing.

Courier partners: to deliver your order.

Marketing and analytics platforms: including Meta, Google, and email marketing

tools, for advertising and site analytics.

Government and legal authorities: where required by UAE law.

We do not sell your personal information to third parties.

We use cookies and similar technologies to remember your preferences, keep you

signed in, understand how the site is used, and personalise advertising. You can

manage cookies through your browser settings. Disabling some cookies may affect how

the site works.

Your rights

Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021),

you have the right to:

Ask for a copy of the personal data we hold about you

Correct any information that is inaccurate

Ask us to delete your personal data, subject to any legal obligations we have to

keep it

Object to or restrict certain kinds of processing

Withdraw your consent to marketing communications at any timeTo exercise any of these rights, email hello@ekkabeauty.com and we will respond

within 30 days.

How long we keep it

We keep your data for as long as your account is active or as long as needed to fulfil

your orders and meet legal, tax, and accounting obligations. Marketing data is kept until

you unsubscribe.

Data security

We take reasonable technical and organisational measures to protect your data,

including encryption in transit and access controls. No online transmission is 100%

secure, but we work with providers who meet industry standards.

Children

Our site is not intended for anyone under 18. We do not knowingly collect data from

minors.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page

will always show the current version.

Contact

Questions about privacy or your data? Email hello@ekkabeauty.com.

Ekka Doullie LLC · Trade License 2647625.01 · Sharjah Media City, Al Messaned, Sharjah, UAE ·

hello@ekkabeauty.com